Does my Microsoft 365 plan include Microsoft Teams?

Microsoft Teams is available in a Paid and Free model. Most Microsoft 365 for business plans and some Microsoft 365 for enterprise plans, include the Microsoft Teams paid version. However, the Microsoft 365 for home plan (Family and… Read More

Windows 11 – Minimum and Recommended Requirements

Before purchasing a new computer with Windows 11 or upgrading a computer to Windows 11, users are advised to review the Windows 11 minimum hardware requirements. However, are these minimum requirements enough to carry your day-to-day business tasks?… Read More

How to add another mailbox to the Outlook Web App (OWA)

Before you proceed, it’s important to make sure you have the necessary permissions to access the shared mailbox or the other user’s mailbox. Now that you’ve confirmed your permissions, follow these steps to easily add the mailbox to… Read More

How to add a shared calendar to the Outlook Web App (OWA)

Before you proceed, it’s important to make sure you have the necessary permissions to access the shared calendar. Now that you’ve confirmed your permissions, follow these steps to easily add a shared calendar to your Outlook Web App… Read More

End of Support – Windows 10

End of Support for Windows 10

Support for Windows 10 is ending soon in October 2025 and devices will no longer get security and feature updates. Older devices can be less secure so delaying upgrades could be costly to your business. Ensure your organization… Read More

How to search in the Microsoft Outlook app

How to search in Microsoft Outlook, search options, search tools, and online archives.

Windows 10 – Minimum and Recommended Requirements

Before purchasing a new computer with Windows 10 or upgrading a computer to Windows 10, users are recommended to review Windows 10 minimum hardware requirements. However, are these minimum requirements enough to carry your day-to-day business tasks? Most… Read More

Which version of Windows do I have?

To check which Windows operating system your computer has, please follow the steps below: Press Windows Key + R Type winver and press OK A popup with your current Windows version will be displayed: Important: With this method,… Read More

End-of-Life – Windows 7 and Windows Server 2008/2011

Windows 7 End-of-Life

Attention Businesses: If your business is currently using Windows 7, Windows Server 2008, Windows Server 2008 R2, or Small Business Server (SBS) 2011, please be aware Microsoft will no longer provide support or updates to these operating systems after January 14th, 2020. Read More

ProSeries 2022 – Error loading ProPrdList22.ini and ProPrdList22.bin

ProSeries 2022 Error - ProPrdList22.ini ProPrdList22.bin - Failed CRC Check

After a new ProSeries update, our client received today on their ProSeries 2022 software, all the workstations and servers started receiving the following error message: Error loading C:\ProWin22\32bit\ProPrdList22.ini: Failed CRC check. CRC of C:\ProWin22\32bit\ProPrdList22.INI contents does not match… Read More

Scanner works after rebooting the computer; stops working after waking from sleep mode

HP Scan - Scanner communication cannot be established

A new issue with Windows 11 has been found that causes issues with USB scanners to become unresponsive after the computer/host goes to sleep. TCSP came across of this issue with a client using a HP scanner that… Read More

TCSP Notice – Working from home (Coronavirus – COVID-19)

Due to the measures multiple cities and states are enforcing to control the spread of the Coronavirus, many businesses are looking for options to work remotely (from home). In this notice, we will explain: TCSP’s plan for the… Read More

Working Remotely: Troubleshooting your Internet speed

Quick tutorial on how to troubleshoot your Internet at home while working remotely. We will look into a basic home setup, check our Internet speed, identify the modem and router, and how to restart those devices. Longer Video… Read More

Know Your Enemy: Common Cybercrimes and How to Avoid Them

Hacker - Malware - Know Your Enemy - Cybercrimes

It is an unfortunate fact that as computer technology evolves, so do threats to user privacy and security. Hackers and cybercriminals are constantly developing new methods to infiltrate computer systems in order to steal data, sabotage businesses, or… Read More

How to enable screen sharing in a Zoom meeting

When sharing your screen in a Zoom meeting, it is possible to allow other members of the meeting to share their screen.  Additionally, you can allow screen share for multiple screens/members. To Allow Screen Sharing: Click the arrow… Read More

How to schedule a meeting in Microsoft Teams

Open the Calendar tab on the left side of the screen. Click the + New Meeting button at the top of the screen to create a new scheduled meeting. Enter the details of the meeting you would like… Read More

Is Microsoft Teams free? How do I download Microsoft Teams for free?

Microsoft Teams offers both a paid and a free version, although the free version has a few limitations. The paid version of Microsoft Teams: Allows you to schedule meetings, phone calls and audio conferencing. Offers unlimited users from… Read More

How to mute and unmute yourself in a Microsoft Teams meeting

To mute yourself in a Microsoft Teams Meeting, click on the Microphone Icon while in the Meeting screen. To unmute yourself, click on the Microphone Icon again (make sure there is not a slash through the microphone) (NOTE:… Read More

How to enable my Webcam on Microsoft Teams

Check if the device you are using currently has a webcam installed.  If you are not sure, open the Start menu and type “Camera“. Open the Windows Camera App. If this message appears, either you do not have… Read More

How to assist your team while working from home using Microsoft Teams

Share your screen To efficiently share and coordinate information and tasks, it is recommended that you take advantage of the Screen Share and Remote Control features of Microsoft Teams. Click the New Chat button to create a chat with… Read More