IT Hourly Support
Enjoy IT support services without a commitment.
Whether you need to implement new technologies or simply require a quick fix, TCSP makes it easy by offering services at an hourly rate. This hassle-free hourly support is both responsive and adaptable, providing a great option for businesses that are newly interested in what TCSP can deliver, or are not looking for ongoing management solutions.
Long project? Check our support agreements.
One (or more) of our field technicians will travel to your place of business in order to provide in-person assistance. This option works best for:
- Identifying and communicating effective solutions
- Providing hands-on troubleshooting and maintenance
- Sharing information and tips through personal interaction
- Delivering complimentary, on-site consultation at select locations
- Assisting with preparations for new projects and offices.
A technician from our help desk will provide assistance via Internet. This option works best for:
- Quickly diagnosing and troubleshooting issues
- Executing performance checks and maintenance procedures
- Receiving support while traveling or working outside the office
- Providing immediate responses to urgent problems with minimal downtime
- Handling customizations, configurations, and minor issues
Support is provided for business-related workstations, servers, and network devices.
- Immediate reliable support
- 30-day warranty on services
- Designated account manager
- Special offers
- Hardware and software troubleshooting
- Technology installations and setup
- Maintenance and performance checks
- Optimization – performance, disk space, speed, etc.
- Vulnerability checks – security
- Virus removal
- Hardware and software upgrades
- Remote access setup
Please contact us for more information about our hourly services.