Tech Support

Technical support for businesses big, small, and everywhere in-between!

TCSP is an IT company that specializes in providing optimized tech support services to businesses of every size.

Small and Medium-Sized Business (SMB)

Is your business struggling with problematic technology? Do you and your employees find yourselves constantly preoccupied by IT issues that distract from your company’s objective?

Fret not! At TCSP, our goal is to make your IT experiences both problem and worry-free, so that you can stay focused on giving your customers the best possible service. Give us a call today and let TCSP handle all your future IT needs.

Large Organizations

Do you want to enhance your workplace productivity with new technology, but find your IT team is at its limit? Or is your IT team in a different state/country and unavailable for the on-site services you may need?

By working alongside your current IT team, TCSP can help your business meet its goals and deliver a better end-user experience. Give us a call today to find out how TCSP can assist your organization.

We strive to assist businesses by eliminating any hardware and software issues they may encounter. Some services we provide are:

  • Help desk
  • Server management
  • Computer performance checks and maintenance
  • Virus removal
  • Computer networking
  • Remote access and sharing
  • Office 365 management
  • Hardware upgrades
  • Data backup and data protection

I really appreciate what Jorge and Felipe have done for my business. I’ve had for many months IT reps come to the office and not been able to properly fix my computers and phones. Instead they create more problems and expenses for me. Jorge took the time to analyze my phone system software, my computers and walked me to the process of how to manage and fix the issues. He provided other solutions for my business to work smarter not harder. I recommend them to any small business.

Fabian D Insurance Broker Norwalk, CT

Do I need a “support contract” to get tech support?

No, support contracts are optional. At TCSP, we aim to provide businesses with flexible and convenient solutions by offering hourly tech support on an as-needed (or break and fix) basis.

Our hourly tech support services allow you to witness our dedication and skill firsthand before committing to a long-term agreement.  Information on each of our two options is provided below.

Hourly tech support

Whether you need to implement new technologies or simply require a quick fix, TCSP makes it easy by offering services at an hourly rate. This hassle-free hourly support is both responsive and adaptable, providing a great option for businesses that are newly interested in what TCSP can deliver, or are not looking for ongoing management solutions.

IT Support Agreement

Sick of being put on hold while tech problems throttle your company’s productivity? TCSP prides itself on efficient and immediate responses to any  questions and issues. Our team of experienced technicians is standing by to provide quick, comprehensive support at a moment’s notice. While technological problems can arise without warning, TCSP’s dedication to reliable customer service is something your business can always count on.

On-site Tech Support

One (or more) of our field technicians will travel to your place of business in order to provide in-person assistance. This option works best for:

  • Identifying and communicating effective solutions
  • Providing hands-on troubleshooting and maintenance
  • Sharing information and tips through personal interaction
  • Delivering complimentary, on-site consultation at select locations
  • Assisting with preparations for new projects and offices.

Remote Tech Support

A technician from our help desk will provide assistance via Internet. This option works best for:

  • Quickly diagnosing and troubleshooting issues
  • Executing performance checks and maintenance procedures
  • Receiving support while traveling or working outside the office
  • Providing immediate responses to urgent problems with minimal downtime
  • Handling customizations, configurations, and minor issues


We make every effort to ensure you choose the right IT solutions for your specific needs. Contact us for a free consultation and special savings.